Guarantee

The 10 Year Guarantee covers the timber for general rot and decay. The guarantee does not cover any natural characteristics such as sap or knots or any timber splits or warping, which may occur naturally over time. To maintain the validity of this guarantee, the product must be assembled strictly in accordance with the instructions supplied, treated annually with an appropriate high-quality preservative both inside and out, and all glazing units must be sealed with a suitable watertight sealant product.

All suppliers used for individual components used on the Broadfield Garden Buildings range of garden buildings have been carefully selected as brand leaders in their market and all are fully safety and quality-control checked before despatch. In general, our suppliers offer a full 12-month warranty on parts such as the roofing felt, lock, hinges, etc. Provided that they have been fitted, maintained, and used correctly.

The 10 Year Guarantee will be deemed invalid if:

• The product has not been assembled correctly and in accordance with the instructions provided

• The base upon which the buildings has been installed is not firm and level and made of a suitable material

• The product has not been treated inside and out, shortly after delivery and annually thereafter with an appropriate high-quality preservative and water-proofing product

• Any windows have not been sealed inside and out with a suitable sealant product such as silicone or any other watertight sealant

• The product has been customised or adapted in any way

• At any point after assembly the building has come into contact with any trees, plants, or exterior walls, which could allow moisture to penetrate the timber

• Any timber has been cut, pierced, or drilled without a subsequent application of approved cut-end treatment

• The eventual claimant is not the original purchaser of the product

• The roofing felt or covering has been damaged or incorrectly fitted, allowing water ingress

Please note: timber is a natural product and as such, is prone to changes in appearance including some movement, warping, and splitting, particularly in extreme weather conditions. It needs to be maintained to maximise usability and lifespan. However, any natural movement of the building should not impact the structural integrity of the product. To ensure you correctly maintain the product, you will need to ensure you do the following;

• Treat your building annually both inside and out with a suitable waterproofing product

• Adjust your storm braces, doors, and windows to allow for movement and settling of the timber

• Ensure nothing is in contact with the building such as items leaning against the walls or trees and leaves on the roof felt

• Check your felt regularly for wear and replace as required

• Check your base to ensure it remains firm and level

• Lubricate all metalwork to ensure continued ease of us